Privacy policy

1. responsible body

Responsible for the data processing on this website is:
RockHead Fashion von Gunten
Adrian von Gunten
Gewerbestrasse 14
6314 Unterägeri – Switzerland
E-Mail: info@rockhead.ch

The careful handling of personal data is important to us. We treat your data confidentially and in accordance with the applicable data protection regulations.

2. collection and processing of personal data

a) When you visit the website
When you access our website, information is automatically collected, including

  • IP address (shortened/anonymized)
  • Date and time of access
  • Browser type and operating system
  • Pages accessed and referrer URL

This data is processed exclusively to ensure smooth operation and system security.

b) Contacting us
If you contact us by email or via the contact form, we will process the data you provide to handle your request.

c) Customer account and orders
We collect personal data such as name, address, email address, payment and shipping information in order to process orders. We need this data to fulfill the contract.

3. disclosure to third parties

Your data will only be passed on if this is necessary to process your order (e.g. to shipping or payment service providers), if you have expressly consented to this or if we are legally obliged to do so.

4. payment service provider

For payment processing, we use the service provider Stripe, which provides various payment methods. You can use Stripe to pay securely and conveniently with the following providers, among others:

  • IP address (shortened/anonymized)
  • Date and time of access
  • Browser type and operating system
  • Pages accessed and referrer URL

Stripe only processes the data required for payment processing. Further information on data processing can be found in Stripe’s privacy policy.

The respective providers only receive the data required for the payment process. For further information on data processing, please refer to the privacy policies of the respective payment providers.

5. shipping and logistics

In order to ship your order, we pass on your address data to our shipping partners, in particular to Swiss Post. This data processing takes place exclusively for the delivery of the ordered goods.

6th Newsletter

If you subscribe to our newsletter, we will only use your e-mail address to send you the latest information on our products and promotions. You can unsubscribe from the newsletter at any time using the unsubscribe link in every e-mail.

7. cookies and tracking technologies

Our website uses cookies to provide functions and analyze user behavior. Third-party services are also used, in particular:

  • Google Analytics (anonymized website analysis)
  • Meta Pixel / Google Ads (for personalized advertising - only with consent)

Cookies that are not absolutely necessary are only set with your active consent. You can revoke your consent at any time via the cookie settings.

Note on data transfer to third countries:
When using Google and Meta, personal data may be transferred to the USA. These providers secure the data transfer through so-called standard contractual clauses. Nevertheless, complete data protection in accordance with Swiss or European standards cannot be guaranteed in third countries.

8. use of social media and embedded content

Our website may integrate content and functions from third-party providers such as Facebook, Instagram, Pinterest or YouTube. If you activate these, personal data may be transmitted to the relevant platforms. This will only take place with your prior consent.

9. storage period

Personal data is only stored for as long as is necessary for the respective purposes or as long as we are legally obliged to store it.

10. your rights

You have the right to:

  • Information about the personal data stored by us
  • Correction of inaccurate or outdated data
  • Erasure or restriction of processing
  • Objection to certain processing operations
  • Data portability (if applicable)

To exercise your rights, you can write to info@rockhead.ch at any time.

11. data security

We take appropriate technical and organizational security measures to protect your data from unauthorized access, loss or misuse. The transmission of data is encrypted via TLS/SSL.

12. changes to this privacy policy

We reserve the right to change this privacy policy at any time. The current version published on our website applies in each case.

Status: June 2025
© RockHead Fashion von Gunten